MediDove
Care Assistant

MediDove Care Assistant

Hi, I am the MediDove care assistant. I can help with appointments, doctor matching, services, reminders, and reception support.

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Virtual reception

Voice receptionist for booking, routing, and patient callbacks

Patients can speak with a virtual reception desk, leave callback details, ask common questions, and start an appointment request for staff review.

Book manually

Ready to start

Receptionist scope
Designed for staff-reviewed support

Answer clinic service questions in a natural voice

Collect patient name, phone, reason, and preferred time

Route urgent requests to the admin team for fast review

Prepare appointment notes without making diagnosis claims

Private voice sessions
Voice sessions are started securely so patients can speak with reception without exposing private clinic settings.
Consent-first callbacks
Callback requests require consent and are saved as voice call logs for admin review before any real outbound dialer is connected.
Ready for phone reminders
Reception and reminder activity can be reviewed by staff before any real patient follow-up is completed.
Callback request
Ask reception to call back